FAQs
Scheduling an appointment is simple! You can:
- Book online through our easy-to-use appointment scheduling system on our website.
- Call us at 281-888-5124 to speak with one of our friendly team members.
- Visit us directly at our clinic to book in person.
At One Step Diagnostic, we offer a wide range of diagnostic services including:
- X-Ray Services
- Ultrasound
- Pain Management
- CT Scan Services
- Mammography Services
Each service is designed to help diagnose medical conditions and provide insight for your healthcare provider to make informed decisions.
In most cases, a referral from your doctor is not required for diagnostic services, but some insurance plans may require a referral for certain tests. Please check with your insurance provider for details.
Preparation for your diagnostic exam varies depending on the service. Here are some general guidelines:
- X-Ray Services: Wear loose clothing and avoid wearing jewelry in the area being scanned.
- Ultrasound: Drink plenty of water and avoid urinating for at least one hour before your ultrasound.
- CT Scan Services: You may need to fast for a few hours before the procedure, depending on the type of scan.
You will receive specific instructions when you schedule your appointment. If you have any questions, don’t hesitate to contact us!
We accept a wide range of insurance providers. Please contact us to confirm if we accept your specific insurance plan. We also offer affordable payment options for those without insurance.
The length of time varies depending on the type of diagnostic service:
- X-Rays: Typically 15-30 minutes
- Ultrasound: Generally 20-40 minutes
- CT Scans: Usually take around 15-30 minutes
- Mammography: Usually takes about 20 minutes
Exact times will be provided at the time of booking.
Results typically take 24-48 hours depending on the complexity of the test. If your results are ready sooner, we will notify you immediately. For certain tests, your results may be sent directly to your doctor.
Yes! The health and safety of our patients is our top priority. We follow strict sanitization and infection control protocols in line with healthcare regulations. Our equipment is thoroughly cleaned after each use, and we maintain a clean and safe environment at all times.
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees. You can call us directly or cancel/reschedule online through our portal.
Currently, we provide diagnostic services at our clinic. However, we are exploring the possibility of offering mobile services in the future. Stay tuned for updates!
Currently, we provide diagnostic services at our clinic. However, we are exploring the possibility of offering mobile services in the future. Stay tuned for updates!
You can reach us at:
- Phone: 281-888-5124
- Email: info@nextgenscans.com
- Visit us: 6306 Gulfton St, Houston, TX 77081 Or, you can fill out our contact form https://nextgenscans.com/contact-us/.
Yes, if you would like a second opinion on your diagnostic results, please contact us. We can help provide additional insights or refer you to a specialist if needed.
Most of our diagnostic services are non-invasive and painless. However, some procedures like mammograms or certain pain management treatments might cause temporary discomfort. If you have any concerns, please discuss them with our staff before your appointment.
We do offer same-day appointments, subject to availability. To schedule a same-day appointment, please contact us directly to confirm availability.
Yes, you are welcome to bring a family member or friend for support during your appointment. However, for certain procedures, we may have limited space or request that companions wait in designated areas for safety and privacy reasons.
If you have concerns about claustrophobia, especially for a CT scan or any other diagnostic procedure, please let us know when scheduling your appointment. We can discuss options to help you feel more comfortable during the procedure.
We recommend contacting your insurance provider before your appointment to confirm coverage. You can also reach out to our billing department, and we’ll be happy to assist in verifying your insurance coverage
Yes, you can request a copy of your diagnostic results. You can either pick them up in person, request them via mail, or access them online through our patient portal, depending on what is most convenient for you.
If you feel unwell after any diagnostic procedure, please contact us immediately, especially if it’s related to the procedure itself. For any emergencies, please seek immediate medical attention.
Yes, we offer diagnostic services for children. Our staff is trained to work with pediatric patients in a calm, compassionate, and child-friendly environment.
Ready to Take the Next Step in Your Health Journey?
At Nextgen Scans, we’re committed to providing you with the best in diagnostic imaging and pain management. Whether you’re seeking a clear diagnosis, effective treatment for chronic pain, or preventive care, we’re here to support you every step of the way.
